Support and customer communication

Userlike, now part of Lime Technologies, is a customer messaging and AI agent platform that combines live chat with channels like WhatsApp, email, SMS, Instagram, and Facebook Messenger. It supports human-AI collaboration and automated customer service workflows.

Alternative toIntercom|LiveChat|Tidio

Unifies fragmented customer feedback signals from your tech stack into revenue-weighted insights, providing a centralized source of truth for product decisions.

Alternative toAha|Productboard|Canny

Zendesk is an AI-first customer service platform with ticketing, omnichannel messaging, knowledge base, and AI agents that resolve customer and employee issues across email, chat, phone, and social.

Alternative toFreshdesk|Intercom|Help Scout