Tool

Crisp

Live chat, chatbot, and multi-channel support

Support and customer communicationlive-chatcustomer-supportchatbothelp-deskmessaging
Answer

What founders should know about Crisp

Crisp is a customer messaging platform that bundles live chat, chatbots, a shared inbox, and a help desk with knowledge base tools. It supports multi-channel messaging across email, WhatsApp, Instagram, SMS, and more.

Best for

Live chat, chatbot, and multi-channel support

Probably not for

Teams that need requirements this record cannot verify yet.

Overview

About Crisp

Crisp is a customer messaging platform that bundles live chat, chatbots, a shared inbox, and a help desk with knowledge base tools. It supports multi-channel messaging across email, WhatsApp, Instagram, SMS, and more.

Common use cases

  • live chat support
  • chatbot automation
  • shared inbox
  • knowledge base
  • multi-channel messaging

Integrations

Shopify, WordPress, HubSpot, Salesforce, Google Analytics, Slack, Gmail, Jira.

Decision criteria

  • Team fit and workflow maturity
  • Pricing model and free-tier constraints
  • Deployment, API, and integration requirements

Verified facts and evidence

ClaimValueSourceConfidence
Verification date2026-06-30StartupToolboxhigh
Pricing modelfreemiumStartupToolboxmedium
Starting priceUSD 45StartupToolboxmedium

Methodology and freshness

A founder should be able to bookmark this page, compare the record with related options, and act without reopening scattered source tabs.

Use this record to narrow fit, pricing, and integration risk before starting trials.

Last reviewed: Jun 30, 2026

Who should consider Crisp?

Live chat, chatbot, and multi-channel support

How current is this tool record?

Startup Atlas last checked this record on 2026-06-30.

Related paths in the atlas