Response
Customer support, feedback, and knowledge base software
What founders should know about Response
An omnichannel customer support suite combining help desk ticketing, a feedback community, knowledge base, and live chat, available as both cloud-hosted and self-hosted with open-source code.
Best for
Customer support, feedback, and knowledge base software
Probably not for
Teams that need requirements this record cannot verify yet.
About Response
An omnichannel customer support suite combining help desk ticketing, a feedback community, knowledge base, and live chat, available as both cloud-hosted and self-hosted with open-source code.
Common use cases
- help desk ticketing
- knowledge base
- customer feedback
- live chat
Integrations
WhatsApp, Facebook Messenger, Telegram, WeChat, Slack.
Decision criteria
- Team fit and workflow maturity
- Pricing model and free-tier constraints
- Deployment, API, and integration requirements
Verified facts and evidence
| Claim | Value | Source | Confidence |
|---|---|---|---|
| Verification date | 2026-06-30 | StartupToolbox | high |
| Pricing model | paid | StartupToolbox | medium |
| Starting price | USD 49 | StartupToolbox | medium |
Methodology and freshness
A founder should be able to bookmark this page, compare the record with related options, and act without reopening scattered source tabs.
Use this record to narrow fit, pricing, and integration risk before starting trials.
Last reviewed: Jun 30, 2026
Who should consider Response?
Customer support, feedback, and knowledge base software
How current is this tool record?
Startup Atlas last checked this record on 2026-06-30.