DixaToolThe agentic CS platform behind ecommerce brands PricingContact DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Dixa is a customer service platform that unifies chat, email, phone, WhatsApp and social into one workspace, with an AI agent that autonomously resolves routine inquiries for ecommerce brands.Alternative toZendesk|Intercom|Freshdesk
ElevToolMore customers, less support PricingFree Trial DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Self-service support and knowledge management platform that delivers contextual help in-app, powers hosted knowledge bases, and deflects support tickets through embedded search and proactive onboarding.Use it forself-service support|ticket deflection
FreshdeskToolCustomer service that puts people first PricingFree tier DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Freshdesk is an AI-powered customer service platform offering omnichannel support, ticketing, automation, and collaboration tools to help support teams resolve issues faster.Alternative toZendesk|ZDZoho Desk|Intercom
Help ScoutToolHelp desk software for a more human support experience PricingFree tier DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Help Scout is a customer support platform that centralizes email, chat, and social conversations in a shared inbox, with a knowledge base, AI assistance, and an embeddable widget.Alternative toZendesk|Intercom|Freshdesk
KayakoToolScale support, not headcount PricingPaid DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Kayako is an AI-powered help desk and unified customer service platform that automates ticket triage, drafts replies, and resolves cases across an omnichannel inbox of email, chat, social, and voice, with a knowledge base and analytics.Alternative toZendesk|Freshdesk|Intercom
ResponseToolCustomer support, feedback, and knowledge base software PricingPaid DeploymentCloud · Self Hosted APIAvailableStartupToolbox·Jun 30, 2026An omnichannel customer support suite combining help desk ticketing, a feedback community, knowledge base, and live chat, available as both cloud-hosted and self-hosted with open-source code.Alternative toZendesk|Freshdesk|Help Scout
Support BeeToolTurn customer emails into shared support tickets PricingFree Trial DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026A cloud-based help desk that converts customer emails into organized support tickets with team assignment, internal comments, a knowledge base, and a customer portal.Alternative toZendesk|Help Scout|Freshdesk
UservoiceToolGet clear on what customers want PricingContact DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Unifies fragmented customer feedback signals from your tech stack into revenue-weighted insights, providing a centralized source of truth for product decisions.Alternative toAha|Productboard|Canny
ZendeskToolAI-first customer service platform PricingFree Trial DeploymentCloud APIAvailableStartupToolbox·Jun 30, 2026Zendesk is an AI-first customer service platform with ticketing, omnichannel messaging, knowledge base, and AI agents that resolve customer and employee issues across email, chat, phone, and social.Alternative toFreshdesk|Intercom|Help Scout