Live customer chats

Chatra is a multichannel messaging platform for real-time communication with website visitors through live chat, email, Instagram, and Facebook. It includes chatbots, visitor tracking, and mobile apps for support and sales teams.

Alternative toTidio|Intercom|TTawk.to

Crisp is a customer messaging platform that bundles live chat, chatbots, a shared inbox, and a help desk with knowledge base tools. It supports multi-channel messaging across email, WhatsApp, Instagram, SMS, and more.

Alternative toTidio|LiveChat|Zendesk

Drift is a conversational marketing platform that uses live chat and AI chatbots to engage website visitors, qualify leads and book meetings for B2B sales teams. It was acquired by Salesloft and now lives inside the Salesloft platform.

Alternative toQQualified|Intercom|WWarmly

HelpCrunch is a multichannel customer communication platform combining live chat, chatbots, email marketing, a shared inbox, knowledge base, and popups for support and engagement.

Alternative toIntercom|Zendesk|HubSpot

Intercom is an AI-first customer service platform combining a helpdesk, live chat, and Fin AI agent for omnichannel support. It offers ticketing, proactive engagement, knowledge base, and agent copilot tooling.

Alternative toZendesk|Freshdesk|Help Scout

LiveChat is an AI-powered live chat and customer service platform for real-time customer engagement, sales support, and automated service across multiple channels. It centralizes customer communications with chatbots, integrations, and omnichannel messaging.

Alternative toZendesk|Intercom|DDrift

Olark is a live chat and AI chatbot platform for real-time customer communication via website chat, WhatsApp, and SMS. It blends human agents with AI automation to deliver support, drive sales, and capture leads.

Alternative toIntercom|LiveChat|DDrift

Small.chat adds a customer chat widget to your website and routes conversations into Slack so teams can reply to visitors without leaving Slack.

Alternative toIntercom|Crisp|Tidio

Free all-in-one customer communication platform combining live chat, ticketing, a knowledge base, and CRM. Monetizes through optional hired chat agents and branding removal.

Alternative toZendesk|Intercom|LiveChat

Tidio is a customer service platform combining live chat, an AI agent, help desk, and chatbot automation across channels. Businesses use it to automate support and convert visitors into leads.

Alternative toIntercom|LiveChat|Zendesk

User.com is an all-in-one marketing automation and customer engagement platform combining CRM, email and SMS campaigns, live chat, chatbots, popups, and push notifications. It runs personalized omnichannel workflows powered by real-time website tracking.

Alternative toHubSpot|ActiveCampaign|Intercom

Userlike, now part of Lime Technologies, is a customer messaging and AI agent platform that combines live chat with channels like WhatsApp, email, SMS, Instagram, and Facebook Messenger. It supports human-AI collaboration and automated customer service workflows.

Alternative toIntercom|LiveChat|Tidio